Here is what I have to say and I am going all over the Internet warning people. What a friggin joke! Customer service especially Ibraham Hawari who actually is with Corel is about as dumb as they come.
I just bought the DVD creator (CPC) + Insurance Service. I have contacted whatever consumer agency exists, but despite Canadian offices, they are Chinese, so I try to let others know online so that they don't make the same mistake I did. They say they do NOT refund! I asked for one after 3 hours because their so called support's only suggestion was to download and pay for more. and then they refuse to refund your money and say they did try to help, but YOU were rude and did not use product correctly. What this company, Wondershare, does, is the trial and even the first, inexpensive item does not work. The website seems so professional, and one place actually rates them well.
My guess is it became known about their scam, so are trying again with a different name. Based upon research before trying, I found that this is owned by Wondershare, who used to own a differently names similar product.
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